New Patients

New Patient Appointment

We welcome new patients, and look forward to working with you. Please feel free to book an appointment online, or contact our front desk by e-mail (best) or phone.  The front desk has access to more appointment times, so if you cannot find what you need online, please get in touch with us directly (e-mail is best!).

Book Now

info@theoldershawclinic.com

(510) 595-1175

You will be receiving confirmation e-mail(s) with important information so please make sure your inbox is set up to receive these.

What to expect on the first visit…

Our initial consult is comprehensive, and focused on you. We listen to your history and learn about your health care needs, gather information, review available lab work, answer your questions, and if time allows we finish with an acupuncture session.

After your first visit, we review your case with a holistic perspective, and develop a personalized treatment plan that is  individually tailored to meet your needs. On your second visit, we review your treatment plan, discuss any concerns, answer your questions, and ensure that you feel we are a good fit for your needs.

Preparing for your first visit…

• Time here:  2 hours
• Forms:  Please fill out our online intake forms ahead of your appointment.
• Labwork: Please email us a PDF of lab results
• Cancellation policy:  48 hours

If you have any questions, please feel free to contact us.

Hours

How we bill insurance:

We bill most PPO insurance plans, including:

• Aetna
• Anthem Blue Cross
• Cigna
• Health Plan Services
• United Health Care

We are unable to bill the following:

• HMO’s
• American Specialty Health
• BlueShield

To check your benefits –  click here.

We will email you with the results, and let you know specifically how we can bill for your individual plan.

For those who manage their own insurance billing:

We will give you with a super-bill, which has all the information your insurance company needs to reimburse you directly.